F. A. Q.We know you have questions and we have answers, please take a moment to view our product information and F.A.Q. If you still have a question and it is not listed please visit the contact us page and send us a message. Our Product Ingredients:
Mineral Foundation: mica, titanium dioxide, iron oxides, zinc oxide.
Multi-purpose pigments: mica, iron oxides, titanium dioxide.Jar Sizes:
5 gram container = 1 gram
10 gram container = 3 grams
30 gram container = 10 grams
Refill Bag Sizes:
1g in baggie
3g in baggie
10g in baggie
Helpful Info about our containers:Containers are often made based on volume, not the weight. An example: We package our 1 gram products in 5 gram jars, this is because the 5 gram jars can hold different product volumes or weight, just because we package via a 5 gram jar does not mean that you will be getting 5 grams of product, this applies to all our products in our containers.All of our containers are hand filled, we weigh each product prior to filling the containers using a gram scale, our measurements are exact, so you will be getting the full amount we list on our website product descriptions.F.A.Q.Q: What is budget friendly mineral makeup?A: Ok Mineral makeup is the most natural form of makeup available on the market. They are finely crushed minerals from the earth that have been through a unique purification process to insure highest quality and blended into various beautiful shades. Mineral makeup has been around for years, used even by the early Egyptians as makeup. Mineral makeup powders range from being matte to highly lustrous. Our mineral makeup is very budget friendly but superior premium quality!Q: Does mineral makeup contain irritants or preservatives?A: Divine Minerals contain only all natural minerals, and nothing more! Q: What if I don't know if I'll like the shade I order?A: I want to push this response, I strongly encourage everyone to order a sample of at least our foundations, this helps you test the waters before you buy a large jar of foundation, dont forget due to the nature of the products we do not accept refunds, returns or exchanges. Q: Do you accept credit cards?A: We accept credit cards via paypal, we are working on setting up a merchant account to accept credit cards on the website, this is in the works and we will send out a newsletter when everything is ready to go.Q: Do you accept checks or C.O.D.?A: Yes, we accept echecks via Paypal ATTN: If you pay via echeck, your order will not be processed until the echeck clears, this can take up to 1 week. We do not ship C.O.D.Q: What shipping methods do you use?A: We ship usps either first class, parcel post or priority mail. Shipping fees are based on cart total. Q: How long does it take to receive my order once I have paid?A: After initial order processing, Orders are usually sent out the next business day. (Monday-Friday). On larger orders (please allow 2-5 working days for the order to process in full.Q: I don't know how to apply Divine Mineral makeup, can you help me out?A: We have a page setup on the website to help you get started if you have never used Divine Minerals. *See Main MenuQ: What if my shade is not listed? Can I mix shades together to achieve my shade?A: Of Course! You can mix any of the minerals you want to make various shades, feel free to create your own unique shade! This is a good idea for those who use tanning lotion or a tanning bed.Q: I have very sensitive skin, can I use mineral makeup?A: Let me stress, You should be able to use our mineral makeup, but none of our products should be used in place of proper medical care or to treat or cure any disease. Divine Minerals and it's owners will not be held responsible for any reaction to any ingredient or product we offer. We do proudly offer samples of most of our products so that you may try them first to test for any allergic reactions.Q: Do you offer a consultant program/affiliate program?A: Our Consultant program has been terminated, we are not sure if we will restart this program in the future, watch for updates. Q: How will I know when new products are added?A: Be sure to sign up to receive our newsletters, you can sign up from the contact us page and send us an email with newsletter in subject line and your first and last name in the body. We send only useful information from our site. Through newsletters we will be able to let you know about important changes or issues, SALES, out of stock products, new colors, and new products. If you are subscribed to receive them check your spam settings to make sure you can get our emails.Q: I have signed up for an account but I can not login with my info what should I do?A: If you have tried to retrieve your information and have had no luck, please go to the contact us page and send us an email requesting a manual email sent to you with your information. Please included First Name, Last Name, And address for verification of your account, along with your valid email address. We will respond with your information so that you can login, or you are free to create a new account.Q: I would love to see your products in person, Do you have a boutique/store?A: We do not have any stores at the moment, however we do have consultants who may be in your area. Click here for the list of all consultants per state. You can easily get in touch with a consultant to place orders or view Divine Minerals products.*If you live locally in the home state of our Corporate Divine Minerals office you can check out our website and see where we will be locally in Georgia, The owners of Divine Minerals currently market to Coastal Georgia via, fairs, festivals, home parties, craft shows, and holiday/gift shows. We have a link on the front page under main menu called come see us, you can visit this link to see where we will be in Coastal Georgia, you can stop by any event we are doing and view all of our products and try them on.
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F.A.Q.
